text,label
"What is my money worth in other countries?",exchange_rate
"What can I do if my card still hasn't arrived after 2 weeks?",card_arrival
"Would I be able to open an account for my daughter?",age_limit
"My address details have changed and I want to update them",edit_personal_details
"If my cash withdrawal is still not showing, is something wrong?",pending_cash_withdrawal
"How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.",transfer_not_received_by_recipient