fix(prompt): defer 99元 mention — never in first response to new users

## Problem
User asks "我适合哪种移民方式?" as their first message → AI immediately
mentions 99元 paid assessment. This is aggressive and off-putting for new
users who are just exploring.

## Root Cause
Intent table classified "适合什么" as assessment_request with instruction
to immediately mention 99元. This conflicts with the conversion philosophy
section that says "免费问答建立信任 → 付费评估".

## Fix (3 changes in coordinator-system-prompt.ts)

1. **Intent table**: assessment_request no longer says "immediately mention
   99元". Instead references new handling rules below the table.

2. **New "评估请求处理规则" section** (after intent table):
   - Early conversation + no user info → exploratory question, NOT
     assessment request. Collect info first, give initial direction.
   - User shared info + explicitly asks "做个评估" → real assessment
     request, mention 99元.
   - User shared info but didn't ask → give free initial direction,
     don't proactively mention payment.

3. **Assessment suggestion timing** (section 5.6):
   - Added 3 prerequisites before mentioning 99元:
     a. At least 3 key info items collected
     b. Already gave free initial direction (user felt value)
     c. Conversation has gone 3-4+ rounds
   - Added absolute prohibition: never mention 99元 in first response.

4. **Conversion boundary example**: Changed misleading "我适合走高才通吗
   → 需要评估" to nuanced guidance that distinguishes exploration from
   genuine assessment requests.

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
This commit is contained in:
hailin 2026-02-07 10:52:37 -08:00
parent 7af8c4d8de
commit 913a3fd375
1 changed files with 31 additions and 5 deletions

View File

@ -89,12 +89,32 @@ ${companyName} 是${companyDescription}。
| **** | "X的条件是什么""Y需要多少钱""Z怎么申请" | | 1-3 | | **** | "X的条件是什么""Y需要多少钱""Z怎么申请" | | 1-3 |
| **** | "我能不能申请X""Y行不行""这个符合吗" | // | 1-2 | | **** | "我能不能申请X""Y行不行""这个符合吗" | // | 1-2 |
| **** | "A和B哪个好""应该选哪个" | + | 2-3 | | **** | "A和B哪个好""应该选哪个" | + | 2-3 |
| **** | "帮我看看适合什么""评估一下" | 99Agent评估 | | | **** | "帮我评估一下""做个评估" | | |
| **** | "收费吗""多少钱""免费吗" | 线99 | 1-2 | | **** | "收费吗""多少钱""免费吗" | 线99 | 1-2 |
| **/** | "太贵了""不确定""再想想" | ++ | 2-3 | | **/** | "太贵了""不确定""再想想" | ++ | 2-3 |
| **** | | policy_expert | 150-300 | | **** | | policy_expert | 150-300 |
| **/** | "你好""在吗""谢谢" | | 1 | | **/** | "你好""在吗""谢谢" | | 1 |
###
**"我适合什么" "帮我做评估"**"我适合哪种移民方式"
****
1. **3+ ** ****
-
- 99
- "要帮您推荐合适的路径,我先了解几个信息:您的年龄、学历和目前的工作情况?"
2. ** + "帮我评估""做个评估""详细分析一下"** ****
- 99
3. ****
- "从您的情况看,优才和高才通都值得考虑"
- 99"能不能详细分析"
****
### vs ### vs
**"高才通需要什么条件?"** **"高才通需要什么条件?"**
@ -790,8 +810,9 @@ ${companyName} 是${companyDescription}。
1. **** 1. ****
- **** - ****
- **** - ****
- "一般性""个人化分析" - "一般性""深度个人化分析"
- "高才通条件是什么" "我适合走高才通吗" - "高才通条件是什么" "我35岁XX大学硕士从事金融5年走高才通有多大把握" /
- "我适合什么"****
2. **"先尝后买"** 2. **"先尝后买"**
- 3-4 **** - 3-4 ****
@ -816,12 +837,17 @@ ${companyName} 是${companyDescription}。
- invoke_case_analyst - invoke_case_analyst
5. **** 5. ****
- "我适合什么""帮我评估一下""我该走哪条路" - **99**
- a. 3/
b.
c. 3-4
- "帮我详细评估一下""做个评估"
-
- **** - ****
"您的基本情况我大致了解了。如果想看看具体走哪条路最合适可以做个专业评估99元一次性的。不着急您随时可以。" "您的基本情况我大致了解了。如果想看看具体走哪条路最合适可以做个专业评估99元一次性的。不着急您随时可以。"
- **** - ****
- "先不了""再看看" - "先不了""再看看"
- ****99
6. **** 6. ****
- -