diff --git a/packages/services/conversation-service/src/infrastructure/agents/tools/coordinator-tools.ts b/packages/services/conversation-service/src/infrastructure/agents/tools/coordinator-tools.ts
index d32569f..1d7f491 100644
--- a/packages/services/conversation-service/src/infrastructure/agents/tools/coordinator-tools.ts
+++ b/packages/services/conversation-service/src/infrastructure/agents/tools/coordinator-tools.ts
@@ -386,6 +386,19 @@ export const DIRECT_TOOLS: ToolDefinition[] = [
     },
     isConcurrencySafe: true, // 只读
   },
+  {
+    name: 'cancel_order',
+    description:
+      '取消未支付的订单。仅限未支付状态可取消。用户明确要求取消时使用。',
+    input_schema: {
+      type: 'object',
+      properties: {
+        orderId: { type: 'string', description: '要取消的订单 ID' },
+      },
+      required: ['orderId'],
+    },
+    isConcurrencySafe: false, // 写操作
+  },
 ];
 
 // ============================================================
diff --git a/packages/services/conversation-service/src/infrastructure/agents/tools/tool-execution-queue.ts b/packages/services/conversation-service/src/infrastructure/agents/tools/tool-execution-queue.ts
index b64ef33..47afee6 100644
--- a/packages/services/conversation-service/src/infrastructure/agents/tools/tool-execution-queue.ts
+++ b/packages/services/conversation-service/src/infrastructure/agents/tools/tool-execution-queue.ts
@@ -276,4 +276,5 @@ export const TOOL_CONCURRENCY_MAP: Record<string, boolean> = {
   save_user_memory: false,      // 写操作
   generate_payment: false,      // 创建支付订单
   collect_assessment_info: false, // 写操作
+  cancel_order: false,          // 取消订单
 };
diff --git a/packages/services/conversation-service/src/infrastructure/claude/tools/immigration-tools.service.ts b/packages/services/conversation-service/src/infrastructure/claude/tools/immigration-tools.service.ts
index e175674..d489fd9 100644
--- a/packages/services/conversation-service/src/infrastructure/claude/tools/immigration-tools.service.ts
+++ b/packages/services/conversation-service/src/infrastructure/claude/tools/immigration-tools.service.ts
@@ -154,6 +154,20 @@ export class ImmigrationToolsService {
           properties: {},
         },
       },
+      {
+        name: 'cancel_order',
+        description: '取消未支付的订单。仅限状态为待支付的订单可以取消。当用户明确表示要取消订单时使用。',
+        input_schema: {
+          type: 'object',
+          properties: {
+            orderId: {
+              type: 'string',
+              description: '要取消的订单ID',
+            },
+          },
+          required: ['orderId'],
+        },
+      },
       {
         name: 'save_user_memory',
         description: '保存用户的重要信息到长期记忆，以便后续对话中记住用户情况',
@@ -306,6 +320,9 @@ export class ImmigrationToolsService {
       case 'query_order_history':
         return this.queryOrderHistory(context);
 
+      case 'cancel_order':
+        return this.cancelOrder(input);
+
       case 'save_user_memory':
         return this.saveUserMemory(input, context);
 
@@ -615,6 +632,36 @@ export class ImmigrationToolsService {
     };
   }
 
+  /**
+   * Cancel order — 取消未支付的订单
+   */
+  private async cancelOrder(
+    input: Record<string, unknown>,
+  ): Promise<unknown> {
+    const { orderId } = input as { orderId: string };
+
+    console.log(`[Tool:cancel_order] Order: ${orderId}`);
+
+    if (!this.paymentClient) {
+      return { success: false, error: '支付服务暂不可用' };
+    }
+
+    const result = await this.paymentClient.cancelOrder(orderId);
+    if (!result) {
+      return {
+        success: false,
+        error: '取消订单失败。只有未支付的订单才能取消，请确认订单状态。',
+      };
+    }
+
+    return {
+      success: true,
+      orderId: result.orderId,
+      status: result.status,
+      message: '订单已成功取消',
+    };
+  }
+
   /**
    * Save user memory - 调用 knowledge-service Memory API
    */
diff --git a/packages/services/conversation-service/src/infrastructure/payment/payment-client.service.ts b/packages/services/conversation-service/src/infrastructure/payment/payment-client.service.ts
index 2ae934a..2747a57 100644
--- a/packages/services/conversation-service/src/infrastructure/payment/payment-client.service.ts
+++ b/packages/services/conversation-service/src/infrastructure/payment/payment-client.service.ts
@@ -223,4 +223,57 @@ export class PaymentClientService implements OnModuleInit {
       return [];
     }
   }
+
+  /**
+   * 获取单个订单详情
+   */
+  async getOrderDetail(orderId: string): Promise<OrderInfo | null> {
+    try {
+      const response = await fetch(`${this.baseUrl}/orders/${orderId}`);
+
+      if (!response.ok) {
+        console.error(
+          `[PaymentClient] getOrderDetail failed: ${response.status}`,
+        );
+        return null;
+      }
+
+      const data = (await response.json()) as ApiResponse<OrderInfo>;
+      return data.success ? data.data : null;
+    } catch (error) {
+      console.error('[PaymentClient] getOrderDetail error:', error);
+      return null;
+    }
+  }
+
+  /**
+   * 取消订单（仅限未支付的订单）
+   */
+  async cancelOrder(
+    orderId: string,
+  ): Promise<{ orderId: string; status: string } | null> {
+    try {
+      const response = await fetch(
+        `${this.baseUrl}/orders/${orderId}/cancel`,
+        { method: 'POST' },
+      );
+
+      if (!response.ok) {
+        const errText = await response.text();
+        console.error(
+          `[PaymentClient] cancelOrder failed: ${response.status} ${errText}`,
+        );
+        return null;
+      }
+
+      const data = (await response.json()) as ApiResponse<{
+        orderId: string;
+        status: string;
+      }>;
+      return data.success ? data.data : null;
+    } catch (error) {
+      console.error('[PaymentClient] cancelOrder error:', error);
+      return null;
+    }
+  }
 }
diff --git a/packages/web-client/src/features/chat/presentation/components/MessageBubble.tsx b/packages/web-client/src/features/chat/presentation/components/MessageBubble.tsx
index 458685e..1887859 100644
--- a/packages/web-client/src/features/chat/presentation/components/MessageBubble.tsx
+++ b/packages/web-client/src/features/chat/presentation/components/MessageBubble.tsx
@@ -397,5 +397,35 @@ function ToolCallResult({
     }
   }
 
+  if (toolCall.name === 'cancel_order') {
+    const result = toolCall.result as {
+      success?: boolean;
+      orderId?: string;
+      message?: string;
+      error?: string;
+    };
+
+    return (
+      <div className={clsx(
+        'mt-3 p-3 rounded-lg border',
+        result.success ? 'bg-green-50 border-green-200' : 'bg-red-50 border-red-200',
+      )}>
+        <div className="flex items-center gap-2">
+          {result.success ? (
+            <CheckCircle className="w-4 h-4 text-green-500" />
+          ) : (
+            <AlertCircle className="w-4 h-4 text-red-500" />
+          )}
+          <span className="text-sm">
+            {result.success ? result.message : result.error}
+          </span>
+        </div>
+        {result.orderId && (
+          <p className="mt-1 text-xs text-secondary-500">订单号: {result.orderId}</p>
+        )}
+      </div>
+    );
+  }
+
   return null;
 }